The Partners have taken time to review the firms policy with regard to the Practice Debtors and the collection process of these thereof.
As a result we detail below to both refresh and inform all clients of the practice the expectations and procedures we will be following to ensure that we can continue to provide a high quality cost effective service.
Invoicing:
We will ensure that all invoicing is sent out to you as the client no later than the 1st working day of the month following to allow plenty of time for you to contact us and discuss the account received BEFORE the due date being the 30th of that month.
Statements:
- We will continue to issue statements on all client accounts monthly detailing all invoices, credit notes, payment and journal transactions that have taken place on the account during the previous month.
These statements are issued for your convenience to ensure you receive the whole picture as to the
- status of your account and what transactions have taken place which should then be able to agree with your records.
Payment/Settlement of Accounts:
- As per our Terms of Trade all invoices issued are due for settlement by the 30th of the month following invoice date. E.g. Invoices dated 31st October are due for payment No LATER than the 30th November.
- Any disputes with regard to these accounts MUST be made by the due date otherwise the account will be deemed to be acceptable to you as the client, if payment by the 30th of the month is going to be a problem or an arrangement is required this too MUST be made and agreed to with Khun Pannee Rungruangmaneerat (Debt Collection) or Mark Butters (Partner in Charge of Debt Collection) on or before the due date.
- Failure to settle invoices for work done or to make satisfactory arrangement by due date to settle may result in stop credit being placed on your account and all work thereon ceased until agreed settlement is made. (At the discretion of the firm)
RSM takes great pride in the quality of the service we offer and continuously seek to improve. It is important that you as the client receive the level of service you expect and to do so we employ a highly qualified team of professionals to achieve this.
Prompt payment of our accounts allows us to invest in great people and meet your every need in a timely and efficient manner.
Should you have any questions or queries about the enclosed information please feel free to contact Mark Butters on Tel: +662-670-9002-6 and he would be delighted to assist.
Source: – RSM Prince & Partners adapted for the RSM Thailand Group